FAQ

Are cannabis dispensaries open during the COVID pandemic?
Yes, because cannabis dispensaries are deemed an essential business, Herbarium is open seven days a week at 979 N La Brea Ave in Los Angeles and 300 J St in Needles.

Can anyone enter a cannabis dispensary?
No. If you are a medical patient, you must be 18 with a valid government-issued photo ID and your Physician recommendation and/or state issued-medical marijuana ID card. If you are a recreational customer, you must be 21 with a valid government-issued photo ID, driver’s license, or valid passport.

You do not need to possess a California ID as long as you have any government-issued photo ID.

How do I qualify for a medical card?
To qualify for a medical marijuana card, you must have a visit to a licensed physician who will determine if marijuana is the best fit for your medical issue.

Can I try any of the products before I buy them?
No, there is no consumption on the premises.

What is the legal amount I can buy?
Medical patients may purchase 8 ounces total, of flower and concentrates. A recreational customer may purchase 1 ounce of flower or 8 grams of other products, such as edibles, concentrates, and tinctures. These amounts are the total you may purchase each day.

Are there taxes?
Yes. Both medical customers and recreational customers pay a 15% excise fee. Recreational customers also pay a sales tax which varies from (7.25% to 10.25%). Taxes are all imposed on us by the local authorities and are heavily governed and regulated.

Do you allow photographs inside the store?
Yes, feel free to take photos and post on social media, as long as you respect the privacy of other customers. Outside, our custom painted marijuana grove wall painted by artist David Sanner is quickly becoming a favorite IG backdrop, so feel free to pose!

Can I bring my dog?
Yes, we are dog friendly!

How do I know what to buy and which products are best for me?
Our trained consultants, called “budtenders,” will guide you through a series of questions to determine what you are looking for, explain the benefits of each product, and the likely effect you will experience. If you are shopping online, our live chat can also help, and each product on our menu indicates the level of potency and the expected length of effect. Additional information includes the chemical formula of THC and CBD – what they represent and the possible medical benefits. They will explain concentrates, vaping, edibles, and topicals. You can check out our online menu here.

What about first-time buyers?
Herbarium is the best place to begin a relationship with marijuana because of our trained consultants who have deep knowledge of all of the products and will happily guide customers through their first buying experience. See our guide for first-time customers here.

What is an 8th of weed?
While the size and density of an eighth of weed depends very much on the strain you are buying, the weight does not change. “An 8th” is 1/8 of an ounce or 3.5 grams.

What is a “dub” of weed?
A dub of weed is $20 worth.

How do I know the products I am buying are safe and legal?
All Herbarium products are independently tested and carry the certified CA seal. Herbarium holds the only multi-license in Los Angeles, which allows us to cultivate, manufacture, distribute, and marijuana as well as operate a retail location.

How long does it take for edibles to kick in, and how long does it last?
People generally begin to feel the effect of an edible within 30 minutes, with the full effect within two hours, and it lasts up to six hours, but varies with each person.

Is there a proper way to smoke weed?
Inhale slowly and don’t overdo it. Remember, you are inhaling into your lungs, not your stomach.

Do you deliver?
Absolutely – Herbarium delivers within a ten-mile radius from our West Hollywood/LA location.

Is Herbarium ADA-compliant?
Yes, including reserved parking.

Can I order online for curbside?
Yes.

What do I do if my order is not correct?
If you see the problem immediately you may ask the driver to contact the store, or you may contact the store directly at 323-447-2037 and report it for a correction.

I’m on a budget. Are there sales at times?
There are always deals online and we also have a variety of events in store for additional savings. You may also sign up for our email blasts here.